Tenom Technologies
New Business Account Executive
hybrid
Burnaby, British Columbia, Canada .
full-time . April 14, 2026
Burnaby, British Columbia, Canada .
full-time . April 14, 2026
Description
About the Company
EastBay Technologies (www.eastbay.ca) is a national IT managed services provider delivering cost-efficient, high-quality technology solutions to customers across Canada. Backed by a leading private equity investor, the company is entering its next phase of growth—focused on scale, operational maturity, and long-term customer value.
Our success is built on strong, trusted customer relationships, deep technical expertise, and a commitment to first-class customer care.
Why This Role Exists
We are building a disciplined New Logo Acquisition (“Hunter”) motion within clearly defined ICPs and verticals.
The Account Executive will be based on Burnaby, BC own net-new logo acquisition — targeting organizations that must invest in technology due to risk, compliance, or growth pressures, not those shopping on price.
Who We Need
This is not transactional IT sales.
We sell: Results. Risk reduction. Business continuity. We do not sell tools.
The Account Executive will:
- Target high-propensity, high-urgency buyers
- Lead structured discovery focused on business outcomes
- Position managed services as a strategic partnership
- Build a predictable pipeline aligned to our Ideal Customer Profile (ICP)
- Close profitable recurring revenue contracts
What You’ll Be Selling
Recurring, outcome-based managed services including:
- Modern Workplace (Microsoft 365, Teams, SharePoint)
- Identity & Zero-Trust Security
- Endpoint & Device Management
- Managed Security Services (high-growth priority)
- Backup & Disaster Recovery
- Infrastructure & Network Management
- Strategic IT Roadmapping & vCIO Advisory
Key Responsibilities
1. New Logo Acquisition (“Hunter”)
- Own full sales cycle: prospecting → close
- Build 3–5x quota pipeline coverage
- Execute intent-driven outbound strategy
- Leverage referral ecosystem and strategic partnerships
- Drive vertical-specific conversations
2. Outcome-Based Discovery & Positioning
- Conduct structured discovery aligned to buyer mindset
- Translate technical risk into business impact
- Present outcomes, not services
- Handle objections around switching risk, cost, and contract terms
3. Vertical & Strategic Focus
- Become fluent in target industry workflows and compliance risks
- Use case studies, testimonials, and industry credibility
- Reduce buyer perceived risk (the #1 blocker in MSP sales)
4. Cross-Functional Alignment
- Align tightly with Pre-Sales and Service Delivery
- Ensure sales promises match operational reality
- Execute structured handoff to onboarding
What You Need
- 5+ years B2B sales (IT, SaaS, managed services preferred)
- Proven hunter with recurring revenue experience
- Strong consultative discovery skills
- Experience selling into CFO / executive stakeholders
- Comfortable discussing Microsoft 365, cloud, and cybersecurity concepts
- CRM discipline (HubSpot preferred)
Core Values Alignment
We Do What We Say – Follow through and close loops
We Own the Outcome – No excuses; solve root problems
We Stay Curious – Continuously improve and learn
Compensation & Growth
Competitive base ($80,000 - $90,000) + commission aligned to:
- Recurring revenue growth
- Gross margin discipline
- ICP fit
- Long-term account value
This role offers significant visibility and advancement within a scaling, vertically focused, performance-driven MSP.